Frequently Asked
Do you ship nationwide?
We ship to the 48 contiguous states under [NPIP certification, pending]; some states restrict live-poultry imports. See Shipping & Guarantees.
How do reservations and waitlists work?
Rare and seasonal birds are reserved with a [deposit] and a place on the breed waitlist; you’re notified as birds become available. In-stock birds and supplies check out directly.
Are your birds NPIP certified?
[Certification is in progress.] Health and biosecurity are the standard the whole house is built on — see The Standard.
Can I visit the aviary?
[By appointment.] Reach out and we’ll arrange a time.
What is your live-arrival guarantee?
Every shipment carries a [48-hour live-arrival guarantee]; report any issue with photos within the window for replacement or credit.
Do you offer flock consultation?
Yes — health assessments, breeding guidance, and hands-on help from Eduardo. See Services.